BoltLynx

Terms of Service

Last updated: July 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of BoltLynx, including the web application, the local client, and related services (together, the "Service"). By using the Service, you agree to these Terms. If you use the Service for an organization, you accept these Terms on its behalf.

We may update these Terms as the product evolves. When we do, we will revise the date above. Continued use after a change means you accept the updated Terms.

2. Accounts

You need an account to use the Service. You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly if you believe your account has been compromised. The Service is intended for business use by adults.

3. Acceptable use

You agree not to:

  • use the Service to break the law or infringe the rights of others;
  • attempt to disrupt or gain unauthorized access to the Service;
  • copy the Service to build a directly competing product;
  • run workloads on systems, data, or accounts you are not authorized to use.

4. Reverse engineering and enforcement

Except to the extent that applicable law expressly permits despite this restriction, you must not, and must not permit, direct, or assist any third party to:

  • reverse engineer, decompile, disassemble, decode, translate, adapt, probe, inspect, or otherwise attempt to derive or discover any source code, object code, underlying ideas, algorithms, architecture, model orchestration, prompts, workflows, protocols, data structures, non-public APIs, security mechanisms, or internal operation of any part of the Service;
  • circumvent or defeat access controls, usage limits, technical protection measures, authentication, authorization, monitoring, or security controls;
  • use manual or automated means to extract, reconstruct, map, test, or reproduce non-public components or behavior of the Service; or
  • use information obtained through prohibited conduct to create, train, improve, or support a competing or derivative product or service.

If applicable law gives you a right to reverse engineer or inspect the Service that cannot be excluded by contract, you may exercise that right only to the minimum extent required by that law. Where legally permitted, you must first give us written notice describing the proposed activity and allow us a reasonable opportunity to provide the information needed to achieve the permitted purpose without reverse engineering.

We may investigate actual, suspected, or threatened violations and preserve relevant records in accordance with applicable law and our Privacy Policy. If we reasonably believe this section has been or may be violated, we may immediately suspend or terminate your access, seek injunctive or other equitable relief, pursue damages and reasonable investigation and enforcement costs (including legal fees where recoverable), refer suspected unlawful conduct to law enforcement or other competent authorities, and pursue any other remedies available at law or in equity. These rights and remedies are cumulative and apply to the extent permitted by applicable law.

5. Data you must not submit

Unless we have agreed otherwise in writing, you must not submit to the Service:

  • protected health information (PHI) or other regulated health data;
  • full payment card numbers or other cardholder data subject to PCI DSS;
  • government classified, export-controlled, or similarly restricted information;
  • special categories of personal data under the GDPR (for example, data revealing health, race, religious beliefs, or biometric data);
  • any data you are not authorized to process or disclose.

6. The agent, permissions, and your responsibility

The Service can read and write files, run commands, and connect to systems and tools that you authorize. You control this access through the working directories and command permissions you configure, and through the actions you approve.

You are responsible for the access, permissions, and credentials you grant; for reviewing actions before approving sensitive or irreversible operations; for the actions the agent performs within the permissions you configured or approved; and for maintaining your own backups of important data.

AI systems are probabilistic and can produce incorrect, incomplete, or unexpected results, including errors that are not obvious. You must review and verify the agent’s work before relying on it. We strongly recommend granting the minimum necessary access and testing in a non-production environment first.

7. Your content

You keep ownership of the code, files, data, and other content you work with through the Service ("Your Content"). You grant us the limited rights needed to operate the Service for you, such as processing requests and running the actions you approve. We treat Your Content as confidential.

We do not use Your Content to train our own or shared AI models, now or in any models we may develop in the future.

8. Third-party models

To carry out your requests, the Service sends prompts and related content to third-party model providers. These providers process that content under their own terms and privacy policies, which are outside our control and may include retaining or using data according to their own practices. We do not control, and are not responsible for, how third-party providers handle data once it reaches them. Review their terms before submitting sensitive content. A list of the model providers and other subprocessors we use is available on request.

9. Credits and billing

The Service uses credits ("Credits") to measure and account for usage. When you purchase Credits ("Purchased Credits"), they are added to your account and may be used only to access and consume the Service. Credits represent a limited, non-transferable contractual right to use the Service. They are not money, legal tender, a deposit, a bank account, or a cash equivalent; do not accrue interest; and may not be sold, transferred, exchanged, or redeemed for cash, except to the extent required by applicable law.

Credits are deducted as the Service performs work. The number of Credits consumed may vary based on task complexity, duration, models, tools, third-party services, and other resources used. The applicable Credit packages, prices, consumption information, payment terms, and taxes are shown when you purchase Credits, in your account, or in the Service.

We may change Credit packages, prices, and consumption rates prospectively. A change does not reduce the number of Purchased Credits already in your account, but it may change the amount of Service those Credits can purchase after the change takes effect. Purchased Credits do not expire while your account remains open and in good standing.

If we confirm that a verifiable bug or platform malfunction caused Credits to be deducted incorrectly, we will restore the affected Credits to your account. Credit restoration is not available merely because of subjective dissatisfaction with an output, unclear or incorrect instructions, third-party failures outside our reasonable control, or the inherent limitations of AI systems.

Credits that we provide without charge, including promotional, trial, referral, or goodwill Credits, are "Promotional Credits." Promotional Credits may be subject to separate conditions, eligibility rules, usage limits, and expiration dates disclosed when they are granted. Promotional Credits have no cash value and are not refundable.

Except to the extent required by applicable law, purchases of Credits are final and non-refundable. We may, at our discretion or by mutual written agreement, refund unused Purchased Credits. If we terminate the Service or your account for reasons other than your breach of these Terms, we will refund the unused Purchased Credits remaining in your account. If you voluntarily close your account, or if we terminate or suspend your account because you breached these Terms, unused Credits are not refundable and may no longer be used, except to the extent required by applicable law.

10. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that outputs will be accurate, complete, or suitable for your purposes.

Outputs may be inaccurate and may not be unique to you. Do not rely on outputs as professional advice (legal, financial, medical, or otherwise). You are responsible for evaluating outputs and for any use you make of them, including ensuring you have the rights to use them.

11. Limitation of liability

To the maximum extent permitted by law, BoltLynx will not be liable for:

  • actions the agent performs within the permissions you configured or approved;
  • loss, deletion, or corruption of your files, data, or systems;
  • outputs produced by third-party models, or how third-party providers handle data;
  • your failure to maintain backups or to review actions before approving them;
  • any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, business, or goodwill.

Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid for the unused Purchased Credits remaining in your account at the time of the event giving rise to the claim, or (b) USD 100 (or its equivalent in the billing currency).

12. Indemnification

You agree to defend and indemnify BoltLynx against claims, losses, and costs arising from Your Content, your use of the Service, the actions you direct or approve, or your breach of these Terms or applicable law.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access if these Terms are violated or if necessary to protect the Service or its users. On termination, your right to use the Service ends.

14. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws rules. The courts of Hong Kong have exclusive jurisdiction over disputes arising from these Terms or the Service.

15. Contact

Questions about these Terms can be sent to the address below.

Questions about this page? Reach us at support@boltlynx.com.